Please create the same username as your Envato (Themeforest) Account. You will receive a confirmation email with a password. You need to have a valid Purchase Codes for our support forum.
Once you create an account, you will need to find your Purchase Code on your ‘Downloads‘ page (each Purchase code is specific from product to product) of your Envato ThemeForest Account and enter it when accessing our forum and submitting a ticket.
- Login to your Envato Marketplace (ThemeForest, CodeCanyon, GraphicRiver etc)
- Once logged in, move your mouse over your username on the top right
- Click on the menu item “Downloads”
- Locate the product, and then click on “Download”
- Click on “Licence certificate & purchase code” to download the text file
- Open it and locate the “Item Purchase Code”
Our Support system will ask you to enter the code in order to browse previous (to see if your question already have been replied) and post new tickets.